Shipping & Return

Yun Yun Ai Baby Monitor Corporation makes products for healthier and happier babies and their families. If you are not happy with your purchase and would like to return an item, we’re here to help make that process as quick and easy as possible. Before finalising your purchase, please be aware of our shipping limitations, returns, and warranty policy found below.

Returns
Shipping

Shipping

1. The product(s) ordered by you, the Customer, will be delivered to the address provided at the time of your order. YUN YUN will not ship to Post Office Boxes (P.O. Boxes), freight forwarders, warehouses, distribution centers, airports, or hotels. (The maximum delivery time will not exceed 30 days.)
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2. Only contiguous addresses in the United States of America, Canada, the UK, Australia, and Taiwan are eligible for free shipping. Customers located in Alaska, Hawaii, offshore territories or possessions of the United States of America, or international countries supported for fulfillment and delivery should be aware of extra shipping charges. For international orders, charges will be calculated according to international shipping and import fees.

3. We are not responsible for delays caused by carriers that may also delay delivery times. Any of the following circumstances may result in delayed shipping or delivery:

  • Incorrect shipping address

  • Canceling items, combining orders or changing your shipping address

  • Carrier’s failure to deliver (e.g., blockage, civil commotions, riots, mobilization, strikes, lockouts, natural disasters outside human control - severe weather, plague or other epidemics, tornado, storm, hurricane - or any other cause beyond the seller's or carrier's control.)

  • Customs clearance procedures.


4. Customers are responsible for all customs fees, duties, VAT, import taxes, special delivery fees administered by your government, and brokerage fees. These are not included in the cost of shipping or handling of your order, and we are unable to estimate those prices for you and do not pay those on your behalf. Please check with your local customs agency for details on estimated costs. Customs, duties, and taxes are non-refundable, so if you refuse the shipment because of unexpected import fees, the value of the original shipping, any brokerage/customs/duty/taxes, and any return shipping charges will not be refunded

Contact

If you have specific questions about this limited warranty or any product returns, please email CuboAi Customer Support Team at support@getcubo.com